FAQs
Frequently Asked Questions
Are you currently accepting new clients?
Yes.
Availability and wait times depend on therapist fit and your scheduling flexibility. If there is not a therapist available to see your family right away, we do our best to give you an estimated wait time and/or referrals.
Where are you located?
Our clinic is located in the Avondale/Old Irving Park neighborhood, just west of 90/94 at the Addison exit at 3547 N. Pulaski Road Chicago, IL 60641.
There is easy free street parking out front on Pulaski or on the side street, Eddy Street, just south of the HST entrance.
Are sessions offered in-person or virtually?
Most of our therapists offer both in-person and virtual therapy options. We recommend in-person sessions for children and families, though we often do parent-only work via telehealth.
What is the typical length and frequency of sessions?
Sessions are typically 45-55 minutes and clients usually meet with their therapist on a weekly basis.
Do you accept insurance?
Yes. Our therapists are paneled with BCBS PPO.
How much does therapy cost?
Appointments are $200 for 1-2 intake assessments and $185 per session.
There is no charge for our initial phone consultation for new/prospective clients.
Payment is due at time of appointment.
We offer limited reduced-fee rates based on financial hardship, to help mitigate out-of-pocket expenses to those who qualify. Please inquire at time of intake to see if you are eligible.
What are payment options?
We accept credit cards, HSA cards, Zelle, cash, or check.
All clients are required to keep a current credit card on file.
I have a different insurance provider, not BCBS PPO.
How do I submit for out-of-network reimbursement?
If you have another insurance provider, we will happily provide you with a detailed superbill for you to submit to your insurance provider for out-of-network reimbursement.
Each insurance company has a different out-of-network reimbursement submission process. Most use a standard claim form that can be filled out and submitted alongside your superbill statement(s) as supporting documentation for your claim. Covered costs for services are typically applied toward your plan’s out-of-network deductible and once this out-of-network deductible is met, many plans will reimburse a certain percentage of the allowable amount for covered clinical services. Out-of-network reimbursement rates vary based on insurance carrier, plan, and service provided.
To verify your out-of-network benefits, we recommend calling the Member Services Department for your plan directly.
Here are some tips to make that call easier for you: Verifying OON Benefits
How do I get started?
Email info@healingspacetherapy.com to let us know how we can support your family. Our intake coordinator will be in touch to set up a brief phone screening and can address questions about our therapy services, clinicians, scheduling, cost, and more.